Order, account,
or a photo
Prepare a message on your device, then review and send it from your email app. This page does not submit a support ticket.
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A quick answer may help.
Is the paws at you generator free?
No. There are no free clips, free credits or free trial here. You pay 6.99 USD at 480p or 8.99 USD at 720p for one clip, or use credits from a one-time pack. The studio does not add a watermark.
What is the difference between one paw, both paws and the snow leopard look?
Both paws presses both paw pads on the lens, one paw reaches up with one, and the snow leopard look adds big round eyes with both paws up. Every pose costs the same at a given resolution.
What happens if a paid clip fails?
Credits reserved for a failed clip are released. A failed single checkout goes to refund review with the same payment provider.
How do I make a paws at you video of my cat or dog?
Upload one clear photo of one cat or dog, pick a pose, choose 480p or 720p and pay the total shown on the button: 6.99 USD at 480p or 8.99 USD at 720p. The studio makes the 5-second clip after payment is confirmed.
How long is a paws at you clip and does it have sound or text?
Every clip is 5 seconds, vertical 9:16, at 480p or 720p, with newly generated sound and no music or speech. There is no burned-in text, so you add your own *paws at you* caption when you post.
How much does one paws at you video cost?
6.99 USD at 480p or 8.99 USD at 720p, with the total on the button before you pay. With credits, a 480p clip spends 6 credits and a 720p clip 13.
What happens if my paws at you video fails?
Credits reserved for a failed clip are released. A failed single checkout goes to refund review with the payment provider that processed it; a failed generation alone is not a confirmed refund. Use the contact page to prepare an email draft with the order reference.
Why doesn't the video look like my pet, or the paw miss the lens?
The studio can only work from what the photo shows. A far-away, dark or filtered photo gives a weaker likeness. Use one close, well-lit photo of one pet facing the camera, and try the other paw pose if the paw misses.
The details, clearly.
The contact page prepares an unsent email draft for a receipt, a failed clip, a report or a request to close an account. It is not a ticket and there is no live chat.